Voyage365 (Reva Holidays and Resorts Private Limited) Cancellation and Refund Policy
Effective from 1st April 2025

Cancellation Policy

• Cancellation made prior 30 or more days to Tour departure then cancellation charges will be 30% of Tour package cost.
• Cancellation made between 30 to 15 days to Tour departure then cancellation charges will be 50% of Tour package cost.
• Cancellation made between 15 to 7 days to Tour departure then cancellation charges will be 75% of Tour package cost.
• Cancellation made After 7 days prior to Tour departure then cancellation charges will be 100% of Tour package cost.
• Cancellation made on the Tour then it will be No SHOW and cancellation charges will be 100% of Tour package cost.

Refund Policy

• Refunds once processed, will get credited within 30 working days in your account.
• For pre mentioned non refundable bookings no refund option will be available in case of cancellation of the booking is done by client.
• Refund will be initiated ONLY to the original mode of payment. In cases where refund is not possible to original mode of payment, refund may be done to buyer's banking account, wherein we will need to do verification (KYC) and proof of ownership of account. The timeline of the verification can vary from 7-15 working days.
• All Paypal refunds, after 60 days of transaction, will be done ONLY to the Paypal linked E-mail ID (quickest mode) used to make initial payment. Exceptions will be handled from case to case basis, but we do not entertain cross-currency refunds (Refund currency different from payment currency).